Privacy Policy
Company Name: Blaze Stump Grinding LLC
Effective Date: [10/15/2025]
Last Updated: [1/23/2026]
Blaze Stump Grinding LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, schedule stump grinding services, or otherwise interact with us online, by phone, text message, or in person.
By using our services or website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address and property details
- Photos, videos, or measurements of stumps or work areas
- Billing and payment information (processed securely by third-party payment processors)
- Communications with us (emails, texts, phone calls, voicemail messages)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Referral sources
- Cookie and tracking data
Information from Third Parties
We may receive information about you from:
- Online service marketplaces or referral platforms
- Advertising or analytics providers
- Social media platforms, if you contact or interact with us through them
2. How We Use Your Information
Blaze Stump Grinding LLC uses personal information to:
- Provide quotes and perform stump grinding and removal services
- Schedule appointments and communicate service updates
- Respond to inquiries and customer support requests
- Process payments and send invoices or receipts
- Improve our services, website, and customer experience
- Send service-related notices, promotions, or follow-ups (you may opt out at any time)
- Comply with legal obligations and prevent fraud
Text Messages: By providing your phone number, you consent to receive service-related text messages. Message and data rates may apply. You may opt out by replying STOP.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share information only as necessary with:
- Service providers (payment processors, scheduling software, website hosting providers)
- Field technicians or subcontractors assisting with service delivery
- Legal or regulatory authorities when required by law
- Business partners in the event of a merger, sale, or business transfer
All third-party service providers are required to safeguard your information and use it solely for providing services on our behalf.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Ensure site functionality
- Analyze site traffic and performance
- Improve marketing effectiveness
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with tax, legal, and regulatory obligations
When information is no longer required, it is securely deleted or anonymized.
6. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
7. Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission or storage can be guaranteed to be 100% secure.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Photos and Job Documentation
With customer permission, Blaze Stump Grinding LLC may take photos or videos of completed work for documentation, estimating, or marketing purposes. We take reasonable steps to avoid displaying personally identifiable information.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Blaze Stump Grinding LLC
Email: Info@BlazeStumpGrinding.com
Phone: 763-280-3335
